Now, we often talk about how firm marketers should talk to clients more often. But then… we’re no experts in doing that well (i.e., in a very productive manner). So we invited someone who is – and spoke to Andrew Swallows about his tips for conducting “voice of the customer” type research.
See, you don’t have to watch this on Youtube – we’re syndicating our podcast through major platforms, too!
We’re always interested in hearing about how other experts think about the ideas we discuss. So, if you have feedback on this episode, or a view on “better” professional services marketing – do reach out!