unbillable hours – the podcast

S5E3 – Service design

And. We. Are. Back! Ash and Flo return from their summer breaks to discuss a book they both read on the beaches of Europe (so to speak) – Lou Downe’s “Good Services.” And, no: this isn’t a paid book promo or anything… Just the two of them sharing the best “service marketing” insights from the title.

Share on linkedin
Share on twitter
Share on email
Share on print

Apps

See, you don’t have to watch this on Youtube – we’re syndicating our podcast through major platforms, too!

Credits

Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Notes

Have a view? Let us know!

We’re always interested in hearing about how other experts think about the ideas we discuss. So, if you have feedback on this episode, or a view on “better” professional services marketing – do reach out!