And. We. Are. Back! Ash and Flo return from their summer breaks to discuss a book they both read on the beaches of Europe (so to speak) – Lou Downe’s “Good Services.” And, no: this isn’t a paid book promo or anything… Just the two of them sharing the best “service marketing” insights from the title.
See, you don’t have to watch this on Youtube – we’re syndicating our podcast through major platforms, too!
We’re always interested in hearing about how other experts think about the ideas we discuss. So, if you have feedback on this episode, or a view on “better” professional services marketing – do reach out!