unbillable hours – the podcast

S18E1 – Client journeys

Continuing our miniseries about “digital-first” marketing strategies, Ash and Flo discuss the now-more-important-than-ever discipline of “client journey design” … and share 10 questions consultancy marketers should ask themselves:


See, you don’t have to watch this on Youtube – we’re syndicating our podcast through major platforms, too!


Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota


Have a view? Let us know!

We’re always interested in hearing about how other experts think about the ideas we discuss. So, if you have feedback on this episode, or a view on “better” professional services marketing – do reach out!